Choose a discipline below to find out more about how tutoring is arranged for these specific disciplines:
What modes of tutoring are available?
1. Remote (online) ASC Tutoring
One-on-one remote tutoring is available by appointment. To schedule a remote tutoring appointment:
- Go to ASC Content Tutoring in EagleSUCCESS.
- Click on the tutor’s name you would like to work with.
- Click Schedule Appointment.
- Select ASC Content Tutoring then choose 1 hour appointment or 30 minute appointment.
- Choose an available appointment time. Please select the Course you would like help with and include a brief message about the topic or assignment you would like to work on.
Your tutor will reach out to you through Microsoft Teams at the time of your scheduled appointment. You must log into MS Teams using your Brockport ID at least 5 minutes prior to your appointment. Sign in to the Teams web app or download the desktop app. If using the web app, please make sure you are using Google Chrome as your browser.
2. Remote STAR-NY Tutoring
STAR-NY tutors are available on a first-come, first-served basis and are available
Sundays through Thursdays from 7:00-11:59 p.m.
Go to STAR-NY online tutoring, click "request a tutor" and login using your netID and password.
3. In-person Tutoring
Limited in-person tutoring is available by appointment only. All in-person tutoring appointments must be scheduled by a tutoring staff member. To request an in-person tutoring appointment submit a Tutor Request Form. If in-person tutoring is available a tutoring staff member will schedule an appointment for you. If in-person tutoring is not currently available you will be notified by email.
All in-person tutoring takes place at the Academic Success Center located in the Albert W. Brown building. In-person tutoring sessions are held in accordance with the College’s COVID-19 Social Distancing and Face Covering Policy. As such, there may be an extended wait for in-person appointments. To receive help faster, try remote tutoring.
4. Remote Drop-in Tutoring
For certain high-demand courses ASC Tutoring provides drop-in remote tutoring. You may join the session during the scheduled time to meet with a tutor remotely without making an appointment. Select the course discipline from the menu above to see if drop-in tutoring is available for a specific course.
What does this tutoring program do?
Tutoring for specific courses is designed to help students who have questions about their course work that is specific to the content of the course and that is not related to math or writing issues.
How can tutoring for specific courses help me?
Tutoring for specific courses offers students the opportunity to discuss concepts presented in lectures or reading materials, learn problem-solving and critical thinking strategies, improve study skills, and develop learning strategies.
Who are the tutors?
All of our tutors for specific courses are Brockport undergraduate or graduate students who are selected based upon recommendations by teaching faculty, a track record of academic excellence, content-specific knowledge, and a willingness to help others. Upon being hired, tutors participate in a training seminar grounded in learning theory and well-established best practices for learning centers. Throughout the semester, tutors are closely supervised and provided with guidance on how to continually improve their effectiveness as tutors.
Do I need an appointment to meet with a tutor?
It depends. Some tutors have a set schedule of hours each week. Students do not need an appointment to work with tutors who have scheduled weekly hours. Other tutors, however, work by appointment. By clicking on the appropriate discipline at the top of this page, you can see how tutoring is arranged for particular courses. You may also call (585) 395-2293 or stop by the Center to set up an appointment with a content tutor. If no tutor is listed for a particular, you may complete the tutor request form, after which the tutoring staff will work with faculty on trying to identify a qualified tutor for that class.
How to Start a Remote Tutoring Appointment
Your tutor will reach out to you through Microsoft Teams at the time of your scheduled appointment. You must log into MS Teams using your Brockport ID shortly before the start of your appointment. Sign in to the Teams web app or download the desktop app. If using the web app, please make sure you are using Google Chrome as your browser.
Appointment Attendance Policy
When you make an appointment with a tutor, you have made a firm commitment to your academic development as well as to the tutor. The tutor schedules his/her day around the appointment and also makes the commitment to attend and to be punctual. Everyone’s time is valuable, so we expect that you will honor your appointments. Listed below are the attendance offenses and their penalties.
- Skipped appointment - 2 strikes
- More than 15 minutes late without notifying tutor or ASC staff. (Tutor is not required to wait beyond 15 minutes.) - 2 strikes
- Cancelling appointment less than an hour before the appointment - 2 strikes
- Cancelling less than 12 hours before the appointment - 1 strike
- No Penalty for cancelling 12 or more hours prior to appointment - 0 strikes
If you accumulate 3 strikes or more in a given semester, then you will lose your privilege to receive tutoring by appointment for the remainder of the semester. If you made your appointment through EagleSUCCESS, you may cancel your appointment in EagleSUCCESS. If you need to cancel less than 24 hours before your scheduled appointment please email email@example.com or call us at (585) 395-2293 (leave a message if no one answers).
We encourage you to plan your time carefully and respect other's time as well. If you feel as though you need help with time management, then you may wish to attend one of our time management workshops or view our study skills DVD on time management.