Latest Updates for Student Return

August 18, 2020

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Greetings Golden Eagles,

Classes begin in just under two weeks! We’re excited to have you back on campus. To help guide you through these unique times, we wanted to offer a few reminders.


Out-of-state students from states on New York’s restricted travel list should have already begun their 14-day self-quarantine. Students who are New York State residents should begin their 7-day self-quarantine a week before their scheduled move-in time. These SUNY mandated quarantines will help ensure that we the fall semester begins with a healthy start.

Daily Symptom Checker

The Daily Symptom Checker for students is now live. You are required to fill this short survey out each morning. Should you indicate you have any COVID-19 related symptoms you will receive instructions on next steps. An email reminder will go out each morning. If you forget to complete it, a text message reminder will be sent.

Personal Protective Equipment (PPE)

You will be provided with two re-usable cloth face coverings and a small bottle of hand sanitizer. Brockport Student Government (BSG) has paid for the face coverings to be branded with the College logo. Thanks BSG for making us all look good this semester! On-campus residents will find these supplies in their rooms upon arrival. Commuter students will be able to pick theirs up at The SERC during the times listed below:

  • Aug. 28-30: 10 am – 1 pm
  •  Aug. 31, Sept 1: 7 am – 6:30 pm

ID must be provided. A drive-thru option is available. Drive around Tuttle via Parking Lot V and enter into the loop in front of SERC.

If you miss your pick-up time, you can pick it up at the Conrad Welcome Center using the drive-up window.

Update Contact Information/Sign-up for RAVE

It’s more important than ever this semester that the College has up-to-date contact information for our students. We need to be able to reach you with important information. Please update your contact information in Banner. While you’re there, please sign up for the RAVE emergency notification system. These alerts, which contain the most crucial information, are sent through email, phone, and text message.

Key Resources

It’s important to remember that we’re in the midst of a pandemic. These are unprecedented and uncertain times. We need to be kind to one another and ourselves. We hope you’ll utilize our Academic Success Center and Hazen Counseling Center. Those areas can be valuable resources and help you have a great fall semester.

Hazen Counseling Center

The Hazen Counseling Center is ready to welcome students and provide services to support mental health and wellness.  We will primarily be providing the same high quality counseling and outreach services remotely, but with limited in-person services.

  • Remote support is available, but walk in hours have been discontinued, with the exception of 8 am-11 am, which has been set aside to facilitate access to care.
  • For ALL appointments, please call ahead (585) 395-2414.
  • Telemental health support via Zoom and/or Microsoft Teams will replace routine, onsite visits.
  • In person counseling visits are not available unless a counselor deems it appropriate. 

The Counseling Center is here to help with adjusting to the “new normal”, as well as assist students dealing with pre-existing mental health concerns. We plan on offering numerous outreach workshops/programs which all students are invited to attend, without having to be seen first by a counselor. Check the Counseling Center website regularly for updates and information on how to access our programs, groups and other resources available.

Academic Success Center

The Academic Success Center (ASC) is available to assist with your academic needs. Support is available through multiple facets. Our goal is to keep our students informed and connected to resources while maintaining the health and safety of all.

ASC Advisement staff is available to support students as they navigate their academic journey. Due to limited capacity in the ASC and a combination of remote and in-person offerings, we prefer you make an appointment to meet with an advisor. To set up an appointment with one of our ASC staff members, please login to EagleSUCCESS and schedule an appointment.  Virtual and online support will help us support the maximum number of students, but we know everyone learns differently, so in-person meetings are also available.

These meetings can focus on:

  • Academic Advisement 
  • Building Success Skills 
  • Academic Compliance 
  • Who to ask for help 
  • Choosing or declaring a major/minor 
  • And anything else you can think of! 

ASC Tutoring is offering one-on-one tutoring by appointment only. The tutoring space will be disinfected between appointments and will uphold all safety requirements. We recognize many of our students will be learning online. Be sure check out these Tips for Effective Online Learning. If you have questions regarding accessing the tutoring schedule, please email

Student Accessibility Services (SAS) will continue to provide in-person appointments for students who are not able to meet virtually. Please try to plan ahead so we can properly prepare and maintain our safe space.

Accommodated testing services are also available, on a limited basis, for students who utilize assistive technology or require one-on-one interactive support during test-taking.   

Many students may want to adjust current accommodations to appropriately support the online learning environment. The current changes will affect everyone on campus, so we will continue to assist you in discussing and utilizing your appropriate accommodations in your classes. 

Online and in-person appointments are available. If you would like to meet with the SAS staff, please call 585-395-5409 or email

We’re eager for your return to campus. While this semester will undoubtedly be different, together we can make it safe, successful and certainly memorable.

Dr. Katy Wilson

Last Updated 2/15/21