CARES Act Announcement
The federal Coronavirus Aid, Relief, and Economic Security (CARES) Act authorizes colleges to award emergency grants to students for their expenses related to the disruption of campus operations due to COVID-19.
CloseResidential Life
All Residence Halls will be closed and check out is mandatory, effective immediately.
- There are very few exceptions to this decision: students already on campus who are from other countries, who may be facing homelessness, or those who have no access to technology.
- Your RD will coordinate your departure time so that social distancing can be implemented during the check-out process.
For related questions that were not answered above, please email housing@brockport.edu
Parking & Transportation
Refund Information
Bus Safety Rules
To further promote social distancing, the following protocol has been developed for the Eagle Run bus shuttle. Please remember if you are feeling sick do not board the bus for any reason.
- Max load of four passengers — no exceptions.
- Passengers are required to maintain a distance of six feet between each other on the bus, at the bus stop, etc.
- Several rows of seats have been blocked off to protect passengers and drivers.
Eagle Run Schedule
The time indicated on the schedule, is the time the bus departs. Shuttles may run a few minutes early or late. Please arrive at shuttle stops early and be prepared for delays.
Eagle Run Shuttle Schedule (pdf)
Student Mail Services
Seymour College Union is closed, effective March 27. Any mail or packages still in the Information Center as of 2 pm on 3/27 with be returned to sender. The only exception will be mail or packages from USPS that are identified at first class or priority mail, those pieces, only, will be forwarded to a student’s permanent address. Mail and packages for students remaining on campus with Residential Life approval can be picked up from Mail Services in the Allen Administration Building Monday through Friday from 10 am until 2 pm.
Library Services & Online Resources
Refer to this guide to help you locate library research and instructional support resources as SUNY Brockport moves to online learning for the rest of the Spring 2020 semester.
Student Technology Resources Request
This service was created in response to the COVID-19 pandemic in an effort to help students that may be struggling to gain access to required technology resources (such as access to software or a computer).
Academic Success Center
The Academic Success Center will remain open virtually.
The physical space is closed until further notice. Please reach out to any of the staff directly or email asc@brockport.edu for general help.
Staff will be available to assist students, remotely, via the following services:
Student Accessibility Services (SAS)
- Student Accessibility Services will continue to be available to students throughout the semester.
- To adjust your current accommodations to appropriately support you in the online learning environment, please contact us directly.
Tutoring
- In person tutoring has been canceled until further notice. Tutoring will shift to online/remote tutoring only. Check ASC's Tutoring website for specifics regarding online/remote tutoring.
- As always, online tutoring is still available via STAR NY Sundays through Thursdays from 7pm-Midnight. To work with a tutor: click “request a tutor” and log in with your Brockport netID and password.
- To help students learn in the online environment, we’ve created an Online Learning Resources webpage.
Advisement
- Students should contact their faculty/major advisor for academic advisement, including the advisement key number and registration. In the event that you need to change your major, please contact the department of that major.
- For general advisement and academic support questions, please email advise@brockport.edu or call 585-395-2711
- Any questions concerning financial aid academic compliance, please email compliance@brockport.edu
Brockport Downtown/REOC
Brockport Downtown is now 100% digital. For assistance or support, see the information below on who to contact.
General Inquiries
Phone: (585) 395-8000
Email: downtown@brockport.edu
Technology Inquiries
Kevin Montano
Phone: (585) 395-8470
Email: kmontano@brockport.edu
Library Services
Margaret Pierce
Phone: (585) 395-8476
Email: mpierce@brockport.edu
Stay connected with Brockport Downtown by following our Facebook page.
Tips for Successful Online/Distance Learning
Learning and studying in the online environment requires different strategies and skills than taking face-to-face classes. You will need to be intentional about studying and managing your time.
Time
It’s helpful to create a study schedule for each day, including when you will work on each of your classes. Build time into your schedule for fun and breaks. The worst feeling is to realize that you just spent an hour kind-of-sort-of studying while simultaneously kind-of-sort-of chatting online with friends, while not really being mentally present for either activity. Studies have shown that human beings don’t multi-task very well.
Space
You will be more successful if you set up a designated study space (or a few carefully selected spaces) where you will do all your work. This may be a quiet place in your house or a favorite coffee shop. The space should be your fortress against distractions, which may be of a different nature at your home than they were in a Brockport residence hall. It is helpful to keep televisions, phones, and other items away from your workspace when studying.
Care
Take care of yourself physically and socially. Get plenty of sleep, eat well, exercise, and stay in touch with friends, even though some of these things may be more challenging right now due to “social distancing.” Give yourself rewards for completing tasks.
Aware
Be aware of which study practices help you and which ones don’t. This will help you take charge of your learning. Do some quick self-reflection by writing down what you did to study for a test or finish a paper; then evaluate how helpful each activity was. Self-awareness can make a huge difference in your grades.
Resources for Online Learning
If you find yourself falling behind, reach out to your instructor and contact the Academic Success Center. Below are additional resources for effective online learning.
Brockport ASC Tutoring: Online Learning
Principles of Effective Time Management for Balance, Well-being, and Success
Six Time Management Tips for Online Students
Satisfactory/Unsatisfactory Grading
SUNY Brockport will allow students to opt for Satisfactory/Unsatisfactory grading for the duration of the pandemic. This temporary policy change applies to all students, regardless of their class status or level. Students can choose to this option for any or all courses they are registered for, except for courses that ended at midterm of the Spring 2020 semester.
Also as part of this policy, we’ve approved an extension to students’ ability to withdraw from a course. Students will be able to withdraw from a course until April 24, 2020, without permission of department chair, and until May 6, 2020, with permission of department chair.
The credit received in courses graded on the S/U option counts toward graduation requirements, but has no effect on the grade point average. This is because the credit is non-indexable (that is, it carries no quality points). S/U grades may be used for any course including those that apply towards the General Education program, a major, a minor, certification or professional areas with some limitations. Students who wish to request this option should do so via this link: Request S/U Grading Option
Hazen Center for Integrated Care
The Hazen Health Center will remain physically open with our staff operating normal hours.
- Walk in hours have been discontinued. Please call ahead for an appointment at (585) 395-2414.
- Well visits (Physicals, Annual Gyn, etc.) are currently not being scheduled.
- Call ahead for an appointment for all other concerns:
- Students with symptoms of fever or cough will be triaged by an RN.
- Providers will be providing Telehealth for all mental health assessments, follow-ups, and medications.
- For onsite visits, practice social distancing by sitting 6 feet away from others. The waiting room has been modified to accommodate less students.
- Remember to practice safe practices: wash hands or use hand sanitizer after touching keyboards and wipe down surfaces
Counseling Center
The Counseling Center currently has limited staffing and is offering limited in-person services.
- Walk in hours have been discontinued. Please call ahead for an appointment at (585) 395-2414.
- Telemental health via Zoom will replace routine, onsite visits.
- Students in crisis are asked to call ahead to arrange for onsite care.
Prevention Outreach Services
The physical office for Prevention and Outreach Services is closed. We will continue provide fully remote services. Please call (585) 395-2414 with any questions or concerns.
Department/Office Availability for Student Support
Department/Office | Hours/Availability |
Academic Success Center | Online/Remote only |
Athletics | Online/Remote only |
Campus Recreation | Online/Remote only |
Career Services | Online/Remote only |
Community Development | Online/Remote only |
Counseling Center | Physically open 8 am – 5 pm. See above for more information on our services. |
EOP | Online/Remote only |
Financial Aid | Online/Remote only |
Graduate Studies | Online/Remote only |
Health Center | Physically open 8 am – 5 pm. See above for more information on our services. |
Prevention & Outreach Services | Online/Remote only |
Registration & Records | Online/Remote only |
Residential Life | Physically open Monday – Friday from 8 am – 4 pm. Please call (585) 734-3925 for any questions outside of our open hours. |
Student Accounts & Accounting | Online/Remote only |
Student Conduct | Online/Remote only |
Student Union & Activities | Physically open with limited staff Monday – Friday from 10 am – 2 pm (hours subject
to change without notice). |
Title IX & College Compliance | Online/Remote only |
Undergraduate Admissions | Online/Remote only |
University Police | Physically open 24/7. Currently offering walking escorts on campus by calling (585) 395-2226. Please utilize the resources on our RAVE Guardian App. |
Event Guidance
All SUNY Brockport-hosted events are canceled or postponed until further notice.
All events hosted by an outside organization on the SUNY Brockport campus between now and August 1 are canceled or postponed.
Emergency Funding
Throughout the Spring 2020 semester, the Golden Eagle Opportunity Fund has been assisting students with emergency financial needs resulting from the COVID-19 pandemic. We have supported more than 150 students through more than $26,000 in one-time emergency grants. The emergency fund application for this semester is now closed.