Thu, Jan 24, 2019 — 12:24 am
Library, Information & Technology Services
Information Technology Self Service Portal (ServiceNow) gets a new look.
From the search box on the new home page, you can search the knowledge base, service catalog, and Q&As. The new IT Self Service Portal is designed to make it easier to request equipment and services from IT (Request) or report an issue you may be experiencing (Incident).
Once a ticket is entered, you can track its progress and easily see your ticket history by clicking on the "My Tickets" button on the home page.
Give it a try! Log into the Service-Now portal at the link below and check it out!