24-Hour IT Service Desk: (585) 395-5151, Opt. 1

The IT Service Desk is the primary technology support for students, faculty and staff of SUNY Brockport.

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You can reach us:

  • by phone, (585) 395-5151 Option 1
  • by a remote session directly to your computer
  • by an in-person visit to the walk-up support desk in Drake Memorial Library
  • through our self-service portal

IT Self-Service Portal (Login Required)

You can use the IT Self-Service Portal to look for instructions, place a ticket, check the status/update your tickets, and see announcements about upcoming manintenance and outages.


Report Phishing

The first line of defense against Phishing attacks is you! In an effort to quickly address and reduce the impact that these Phishing Scams have on our community, Information Technology has created a simple 3 step process for you to report these Phishing email messages.

  1. Receive a Phishing email or suspected email
  2. Use the "Report Message" option in your email to report it as phishing or forward the message to ReportPhish@brockport.edu
  3. You may receive a Service Now notification if the reported message needs further investigation.

Together we can reduce the risk to our vibrant community!

LITS Technology Solutions


For information and help with software, hardware, email, Blackboard, and other LITS offerings, check the IT Knowledge Base. Our most searched topics:


Last Updated 10/14/22